Privacy Policy

Last updated: July 12, 2026

Pet Hair Solution is responsible for this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Pet Hair Solution is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or when you otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be associated with you or another person.

Personal information does not include information collected anonymously or information that has been de-identified in such a way that it can no longer identify or be associated with you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

Contact information, including your name, address, billing address, shipping address, telephone number, and email address.

Financial information, including credit card numbers, debit card numbers, financial account details, payment card information, bank account information, transaction information, payment method, payment confirmations, and other payment-related information.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your previous transactions.

Communications with us, including information you provide when communicating with us, such as when contacting customer support.

Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information, including information about how and when you interact with, access, or browse the Services.

Sources of Personal Information

We may collect personal information in the following ways:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies or similar technologies.

From our service providers, including when we engage them to provide certain technologies and when they collect or process your personal information on our behalf.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services to you, including fulfilling our contractual obligations, processing your payments and orders, remembering your preferences and items of interest, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging order shipment, facilitating returns and exchanges, allowing you to publish reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending promotional, advertising, and marketing communications by email, text message, or mail, as well as displaying online advertisements for products or services on our Services and on other websites.

These advertisements may be based on items you have previously purchased, added to your cart, or other activities you have performed through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Services.

If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. For your safety, do not share your username, password, or other account access information with anyone else.

Communicating With You

We use your personal information to provide customer support, respond to your requests, provide efficient services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement authorities or government agencies, to investigate or participate in actual or potential civil legal proceedings or other legal disputes, and to enforce or investigate possible violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, as described in this Privacy Policy.

These circumstances include:

• With Shopify, manufacturers, and other partners that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order processing, and shipping.

• With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.

• Our business and marketing partners will use your information in accordance with their own privacy notices and policies.

• Depending on your location, you may have the right to request that we do not share your information for personalized advertising and marketing based on your online activity across different websites and merchants. You may request that your data not be used for these purposes here.

• When you authorize, request, or consent to the sharing of certain information with third parties, such as for product delivery or when using social media widgets or login integrations.

• With our affiliates or other companies within the same corporate group.

• In connection with business transactions, such as mergers, acquisitions, insolvency, or bankruptcy.

• To comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests.

• To enforce our Terms of Service or applicable policies.

• To protect or defend the Services, our rights, and the rights of our users or third parties.

Our Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you.

Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify itself.

To provide these enhanced features, Shopify may use personal information collected regarding your interactions with our store, other merchants, and Shopify.

In such cases, Shopify is responsible for processing your personal information, including responding to requests related to the exercise of your rights regarding Shopify’s use of your information for these purposes.

To learn more about how Shopify uses your personal information and what rights may be available to you, please review the Shopify Consumer Privacy Policy.

Depending on your location, you may exercise certain rights regarding your personal information here:

Link to Shopify’s Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties.

If you access links to websites that are not affiliated with or controlled by us, we recommend reviewing the privacy and security policies, as well as the terms and conditions, of those third parties.

We do not guarantee and are not responsible for the privacy or security practices of such websites, including the accuracy, completeness, or reliability of the information they provide.

Information you share in public or semi-public environments, such as third-party social media platforms, may also be viewed by other users of the Services or those platforms, without limitation as to how that information may be used by us or by third parties.

The inclusion of such links within the Services does not, by itself, constitute an endorsement of the content of those platforms or their owners and operators, unless expressly stated within the Services.

Children’s Information

The Services are not intended for use by children, and we do not knowingly collect personal information from minors, as defined by applicable law in your jurisdiction.

If you are the parent or legal guardian of a child who has provided personal information to us, you may contact us using the information provided below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we have “shared” or “sold,” as those terms are defined under applicable law, personal information belonging to individuals under the age of 16.

Security and Retention of Your Information

Although we use appropriate security measures to protect your personal information, no system is completely secure or infallible. Therefore, we cannot guarantee absolute security.

In addition, information transmitted to us may not be secure while in transit. For this reason, we recommend that you avoid sending sensitive or confidential information through insecure channels.

The length of time we retain your personal information may vary depending on several factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information.

However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, Shopify or we may decline your request as permitted by law.

Right to Access or Know

You may have the right to request access to the personal information we maintain about you.

Right to Deletion

You may have the right to request that we delete the personal information we maintain about you.

Right to Correction

You may have the right to request correction of inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of your personal information and request that it be transferred to a third party, subject to certain circumstances and exceptions.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information, as well as the right to object to the use of your personal information for purposes considered “targeted advertising” under applicable privacy laws.

You may request that your data not be used for these purposes here.

If you visit our website with the “Global Privacy Control” preference signal enabled in your browser, and depending on your location, we will automatically treat this as an opt-out request for the device and browser used to access our website.

If we are able to associate that device with a Shopify account, we will also apply the request to the account.

To learn more about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Other than Global Privacy Control, we currently do not recognize other “Do Not Track” signals that may be sent by your browser or device.

Managing Communication Preferences

We may send you promotional emails, and you may opt out at any time by using the unsubscribe option included in those emails.

Even if you opt out of promotional communications, we may still send you non-promotional messages, such as notifications regarding your account or orders.

Additional Rights for Residents of the United Kingdom or European Economic Area

If you reside in the United Kingdom or European Economic Area, you may have additional rights under local law, in addition to the rights described above.

These rights may vary by country and are subject to certain exceptions and limitations.

Right to Object to or Restrict Processing

You may have the right to ask us to stop or limit the use of your personal information for certain purposes.

Withdrawal of Consent

When our use of your personal information is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

You may exercise any of these rights directly through the Services, where available, or by contacting us using the information provided below.

To learn more about how Shopify uses your personal information and what rights may be available to you, including rights related to Shopify’s processing of your data, visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights.

You may be required to verify your identity before we process your request, as permitted or required by applicable law.

Under applicable law, you may appoint an authorized representative to submit requests on your behalf.

Before accepting a request submitted by an authorized representative, we will require proof that the representative is authorized to act on your behalf.

We may also ask you to verify your identity directly with us.

We will respond to your request within the time period required by applicable law.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the information provided below.

Depending on your location, you may have the right to appeal our decision by contacting us again through the same channels, or to submit a complaint directly to your local data protection authority.

If you are located in the European Economic Area, you may consult a list of the relevant data protection supervisory authorities here.

International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant United Kingdom authority, as applicable.

This does not apply when the transfer is made to a country that has been officially recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will publish the revised version of this Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone or email at:

supportphs@gmail.com

For the purposes of applicable data protection laws, we are the controller of your personal information.